Gailen David: Advocating for Respect in Travel and Fairness for Aviation Workers
Gailen David brings years of firsthand experience in the travel industry to his work as an advocate for better travel experiences and aviation worker rights. With over two decades as an International Purser, Gailen has developed a reputation for practical solutions to improve travel etiquette and customer service.
Early Career and Inspiration
Gailen’s love for aviation began early and grew into a career with a major international airline. As an International Purser, he focused on making travel a positive experience for passengers while understanding the needs of frontline employees. His commitment to service inspired him to create “Jetiquette,” a program designed to support airline staff in enhancing customer interactions. This initiative earned recognition, including the Travel Weekly Magellan Award, and remains a testament to Gailen’s commitment to improving the travel industry from within.
The Jetiquette Movement
Building on his efforts to improve service culture, Gailen started the Jetiquette Movement to encourage civility and empathy among travelers and the travel industry. Through workshops and outreach, the initiative highlights the importance of mutual respect in ensuring enjoyable travel experiences.
Books, Media, and Outreach
Gailen has written resources on travel etiquette, using storytelling to offer guidance for navigating modern travel challenges. His media appearances—spanning TV, podcasts, and articles—underscore his dedication to fairness and respect within the industry. Beyond travel, Gailen is involved in causes that reflect his broader commitment to community and sustainability.
Interviews: USA Today | Travel Weekly | DC Modern Luxury
A Vision for Better Travel
Gailen invites everyone—travelers, professionals, and advocates—to help create a more considerate and inclusive travel culture. Whether promoting the Jetiquette Movement or working on projects like the Air History Project with The First Flight Out, he continues to inspire thoughtful engagement in the world of travel.