Visit Our Shops in Coconut Grove and Wilton Manors, Florida!

Returns, Refund, & Merchandise Credit Policy

We want you to be delighted with your purchase from us. We are please to accept returns subject to the following guidelines: 

Within 30 Days of Purchase*

  • Non-customized merchandise may be returned for a full refund of the purchase price.*
  • Customized merchandise may be able to be returned, but must be approved via email or chat. There may be a nominal restocking fee. 

After 30 Days of Purchase*

  • Items may be returned for a merchandise credit. 

Please feel free to contact us via email or chat should you have any questions. 

Items may be returned via UPS to: 

The First Flight Out 
Attn : Returns Department
3439 Main Highway, Suite A
Coconut Grove, FL 33133

* All items must be in condition for resale or be subject to service charge.